Terms & Conditions — FastNInternetService

These Terms and Conditions (“Agreement”) govern your use of the internet, TV, and home phone services provided by FastNInternetService.com (“we,” “us,” “our”). By subscribing to, accessing, or using our services (“Services”), you agree to follow all terms stated in this Agreement. If you do not agree, you may not use our Services.

1. Services Provided

FastNInternetService.com offers the following to residential and business customers:

  • Internet services

  • TV services

  • Home phone services

Service availability may vary by location. We may modify, update, or discontinue any Service at our discretion.

2. Eligibility

To use our Services, you must:

  • Be 18 years or older (or have verified parental/guardian consent)

  • Live or operate in an area where our Services are available

  • Provide accurate information during registration

  • Keep your information updated

3. Account Registration & Security

When creating an account, you agree to:

  • Provide accurate and complete information

  • Keep your login details secure

  • Be responsible for all activity under your account

  • Notify us immediately of unauthorized access or security issues

4. Payment Terms

Billing: You agree to pay all fees, taxes, and charges associated with your plan.
Late Payment: If we do not receive payment on time, Services may be suspended or terminated. Late fees may apply.
Price Changes: We may adjust our pricing. Changes will be communicated in advance.

5. Acceptable Use Policy

You agree NOT to use our Services for:

  • Illegal, harmful, or abusive activities

  • Distributing malware, viruses, or harmful software

  • Violating copyrights or intellectual property rights

  • Interfering with network security or performance

  • Fraudulent or deceptive practices

We may suspend or terminate your Services for violations.

6. Service Availability & Interruptions

We strive to provide reliable service, but uninterrupted service is not guaranteed.
Interruptions may occur due to maintenance, technical issues, outages, or other circumstances beyond our control.
We are not liable for losses caused by service interruptions.

7. Equipment & Installation

Customer Equipment: Some Services require specific equipment (e.g., modem, router, TV box).
You may lease equipment from us or use your own if compatible.

Installation:
By subscribing, you allow our technicians access to your property for installation, maintenance, and repair.
Damage caused by misuse or customer negligence is the customer’s responsibility.

8. Suspension & Termination

We may suspend or terminate Services if:

  • Payments are not made

  • You violate these Terms

  • We are required to do so by law or regulation

You may cancel Services at any time. Outstanding charges, including termination fees (if applicable), must be paid.

9. Privacy & Data Protection

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
By using our Services, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability

To the fullest extent allowed by law, FastNInternetService.com is not responsible for:

  • Indirect, incidental, special, or consequential damages

  • Loss of data or service interruptions

  • Damages caused by events outside our control

  • Unauthorized use of your account

Our total liability is limited to the amount you paid for Services in the previous 12 months.

11. Indemnification

You agree to defend and indemnify FastNInternetService.com, its employees, partners, and affiliates against claims arising from:

  • Misuse of our Services

  • Violation of this Agreement

  • Infringement of third-party rights

12. Changes to These Terms

We may update these Terms at any time.
Updated Terms will be posted on our website and become effective immediately.
Continued use of our Services means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the United States.
Any legal disputes will be handled in the appropriate jurisdiction based on your service location.

14. Dispute Resolution & Arbitration

Any disputes related to these Terms must be resolved through binding arbitration under the rules of the American Arbitration Association.

Claims must be filed individually—class actions are not permitted.

15. Miscellaneous

Entire Agreement: These Terms, along with our Privacy Policy, form the complete agreement between you and FastNInternetService.com.
Severability: If a section is found unenforceable, the remaining sections remain valid.
No Waiver: Failure to enforce any part of these Terms does not waive our right to enforce them later.

16. Contact Us

For questions about these Terms & Conditions, contact us:

FastNInternetService.com
Email: info@fastninternetservice.com
Phone: (888) 216-1307
Address: 816 Lindsey Lane, Bolingbrook, IL, 60440